BiruwaPasa ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect data when you use our website at biruwapasa.com or our mobile application. By using our Platform, you consent to the practices described in this Policy.
| Type | Data Collected | When Collected |
|---|---|---|
| Account Information | Name, email address, phone number, password (hashed) | On registration / sign-up |
| Order & Transaction Data | Delivery address, order history, payment method (not card details) | When you place an order |
| Device & Usage Data | IP address, browser type, OS, pages visited, app usage patterns | Automatically via cookies / analytics |
| Communication Data | Messages sent to support, feedback, and reviews | When you contact us |
| Location Data | Delivery location (if permitted) | When you enable location access |
We use the information we collect to:
Our website uses cookies and similar tracking technologies to improve your browsing experience. These include:
You can manage or disable cookies through your browser settings, but some features may not work correctly without them.
We do not sell your personal information. We may share data with trusted third parties only in the following circumstances:
We retain your personal data for as long as your account is active or as required by law. You may request deletion of your account and personal data at any time by contacting us at support@biruwapasa.com. Some data may be retained for legal, tax, or fraud prevention purposes even after account deletion.
We implement industry-standard security measures to protect your personal data, including:
Despite our efforts, no system is 100% secure. In the event of a data breach affecting your information, we will notify you as required by applicable law.
As a BiruwaPasa user, you have the right to:
To exercise any of these rights, email us at support@biruwapasa.com.
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information, please contact us and we will promptly delete it.
Our Platform may contain links to third-party websites (e.g., Google Play Store, App Store, payment gateways). We are not responsible for the privacy practices of these external sites and encourage you to review their policies independently.
We may update this Privacy Policy periodically. When we make significant changes, we will notify you via the Platform or by email. Your continued use of our services after any updates constitutes acceptance of the revised Policy.
Email: support@biruwapasa.com
Website: biruwapasa.com
App: BiruwaPasa (Google Play & App Store)